Posted by & filed under Product Updates.

The research team has been hard at work demonstrating how networks of care improve our health and well-being and we’re finding that Tyze makes a difference! Check out our peer reviewed article in the July edition of Technology Information Management Review for an in-depth look at the value of networks of support and it’s importance in improving our health and care systems. We also presented an e-poster at the e-Health conference help right here in Vancouver. You can have a look at the poster (and what a cool way to present ideas) by clicking here and selecting P03.3 If you have a question or idea you would like to share with us, email      

Posted by & filed under Case Studies, Stories, Tips On Using Tyze.

brooke uses tyze to coordinate care My family is usually private with a capital P. We keep to ourselves and we’re just not the type to advertise our personal lives. But when my dad was diagnosed with cancer last year—a shocking surprise and initially a very bleak prognosis—we knew  we couldn’t stay so private anymore. To care for him (and ourselves) we’d need support. This was such a learning experience for us—how would we find a comfortable way of letting people in? How would we keep everyone informed? Read more »

Posted by & filed under Belonging, News, Tips On Using Tyze.

We recently had the good fortune to share an hour with Donna Thomson in our first Tyze webinar. Donna has been using Tyze since it was first launched in 2009 and has a unique understanding of what it takes to ‘make it work’. If you didn’t get the chance to join the webinar, you can view the presentation at your leisure. Click here to hear the webinar. Here are a few ideas and tips that were shared in the webinar. Be sure to keep an eye our here for the announcement of our next webinar coming in Fall. Tyze networks are purposeful Like any new tool, network members may not use Tyze to its potential at first. Ensuring that vital information is kept on Tyze and not easily accessible on other platforms such as email will encourage network members to rely on Tyze as the communication hub for their loved one.  Donna put staff schedules in Tyze, so caregivers had to check to know when they were working. Using Tyze soon became habit. Read more »

Posted by & filed under Belonging, News, Research.

At Tyze, we are passionate about staying connected, family and friends and relationships, because we know that when people face life challenges – whether it be caregiving or a chronic disease – they are better together. To learn more, check out the  July 2012 issue of the Technology Innovation Management Review journal where Vickie Cammack, CEO  and Dr. Kerry Byrne, Director of Research, from Tyze Personal Networks, published an article alongside a series of inspiring papers from leaders in the area of social innovation.

Posted by & filed under Belonging, Stories.

I am six years old. Beaver Lake in Stanley Park is frozen solid and my thin legs stand rigid for the first time in unforgiving, gleaming white skates. The ice is uneven. The small cracks and twigs poking out of the ice terrify me. I become frozen in place as the cocky boys with hockey sticks shoot past me, spraying me with ice. My knees are trembling. I look up. There, in centre of the pond, is a little girl in a red velvet dress doing pirouettes. I want to be her. I begin to lurch forward. My father’s warm hand steadies me and then with a gentle push, he lets me go. I glide ….for a moment and whoosh, my feet shoot up in the air. A stranger swoops down and picks me up. I start again, thrilled by each tiny, perilous moment of gliding. A stride or two later I am down again. And so it goes. Painful falls spurred by the possibility of me in a red velvet skating dress. It was all just a matter of balance. Read more »

Posted by & filed under Belonging, Case Studies, Stories, Tips On Using Tyze.

My son Nicholas’ care is complex.  He has round the clock one-to-one caregivers including awake night nurses by the bedside.  Nick has a nasty habit of stopping breathing and the nurses rub his cheek or ear to get him going again.  They reposition him frequently for pain and help him settle after seizures.  The day shift carers are kept busy giving G-tube medications every hour or so, to say nothing of helping Nick pursue his many interests.   How can information be shared effectively and efficiently among so many people who care for and about Nicholas?  The answer lies in a highly specialized software programme called “Tyze“.
Before we got Tyze, I would leave notes for the carers in Nicholas’ room.  We had a white board on the  bedroom wall for important message such as medication changes.  A medical chart with daily notes sat on the table beside Nick’s bed.  Still, messages got missed.  When people work only a couple of shifts a week, they tend to assume that nothing has changed since the last time they cared for Nick.  And of course, Nicholas’ carers are his friends, so a friendly banter erupts when a new carer arrives.  Nicholas, being non-speaking and not very interested in the fine points of his own care directives would much rather lead the conversation toward WWE wrestling or hockey than towards adjusting his seizure medication up or down.  All those factors combine to sabotage the flow of important information. Tyze is like a highly specialized and entirely private version of facebook, but with a lot more features.  The invited members of Nick’s network are his care staff, the general practice physician and our immediate family.  There is a calendar tab where medical appointments or fun events are entered.  But there’s also a facility to list the need for wheelchair transport.  Members of Nicholas’ Tyze network can sign up for a task such as arranging the transportation to an outing or organizing a social event.  What is truly unique about Tyze is that it offers the opportunity to blend formal (paid caregivers, therapists, doctor) with informal (family, close friends) types of support.  Recently, Nicholas had a rash on his face.  I took a photo of it with my phone, sent the image to the doctor via Tyze and almost immediately, we had a treatment plan.
 When my 90 year old mother became ill a couple of months ago, I started a Tyze site for her too.  I live in a different city from her and so it became important for our family and my Mum’s carers to be in the loop.  Now, Tyze is being rolled out worldwide and many corporations are looking at it as a perk for their employees who have caregiving responsibilities.
Tyze is great.  I highly recommend it.

Posted by & filed under Stories.

When my Dad and his brother were young, they had (what seemed to me, many years later) a huge Meccano construction set. My own brother and I were in awe of it, even though it had grown a little corroded when it became our turn to play with it. Housed in a big old wooden box with rope handles, I remember that it exuded an oily smell, leaving our fingers bronzed and powdery with rust after we’d handled its parts. There were the flat green struts of all lengths, each with its series of holes drilled at regular intervals. There were the ‘L’ shaped sections, again with holes along their lengths, which added strength to your construction. There were gears, axles and cranks of all sizes. And big clunky clockwork motors which drove your crane, robot or cable car system. (A lever on these could throw them into reverse gear when required. Even robots need to backtrack at times.) But of course none of these component parts would have been of any use whatsoever without the vital nuts and bolts which allowed them to be fastened together. As individuals, you and I are perhaps a bit like single components in a Meccano set. We’re all a little different, each ready to make our own unique contribution to the world we live in. Without the nuts and bolts, however, we’d simply be a collection of loose parts. So what is it that connects us together? I think it’s our relationships with one another. Our friendships. Our respect. Our love. Sometimes, quite simply, our exchanged nods in the street. The Meccano set’s nuts and bolts were its tiniest parts, not terribly inspiring really, but it made huge sense to look after them. Read more »

Posted by & filed under Case Studies, Stories.

I am what I would like to consider a very active senior. Ok to be honest, I use the term “senior “lightly and with a slightly bad taste in my mouth. I’m in my mid-fifties, I golf or practice most days, hit the gym every second day and I have a thriving creative career I work at part time. What’s so senior about that? Anyway, you’ll understand that I was a little miffed when my youngest daughter suggested she set me up a “private online network”…”just in case.” She mentioned a tool called “Tyze” as being a handy place to get my affairs organized and to connect my supporters over the Internet. “What supporters?” I asked her with genuine confusion. Read more »

Posted by & filed under Stories.

“When Stories Nestle in the Body, Soul Comes Forth.” Deena Metzger A couple of weeks ago I wrote about the art of giving and receiving as one of the central tenants of a strong and healthy social (or personal) network. With the passing of Fathers Day last weekend, I was reminded about the many different ways Tyze is used to support this interaction – the giving and receiving of care. It struck me that sometimes the best thing we can give is not tangible help – like mowing the lawn or getting groceries – but something intangible – like sharing memories. These do make a difference, often to more than one person in the circle. Tyze is a place for remembering and celebrating as much as it’s a tool to help organize care for someone you love. Think of it as a scrapbook and share photos and stories about holidays and events. We recently heard about a network that has been using stories and photos to keep a family history book and everyone is benefitting. Grandma and a family member read stories together to keep her mind active and engaged – a key practice to slow the onset of dementia. The grandkids are learning more about their family and can connect with each other from afar. Everyone experiences the joy of remembering. Read more »